CUSTOMER SUPPORT SERVICES

FIELD AND SHOP DEMONSTRATION

Stuart Steel Protection Corp. conducts "hands on" demonstrations in the field or in the client's shop to acquaint personnel with the various types of coating materials available to prevent corrosion of steel structures underground and in marine environments.

FIELD TRAINING SEMINARS

Stuart Steel Protection Corp. conducts seminars to instruct contractors and company crews on the correct installation methods for specific project requirements at no charge to Stuart clients. These seminars insure the proper application of the products.

FIELD ASSISTANCE

Stuart Steel Protection Corp. responds rapidly to any field problems involving the products purchased or installation techniques at no cost to the client provided the material has been used properly and within the recommended guidelines of its operational capacity.

TECHNICAL SUPPORT

Stuart Steel Protection Corp. offers qualified, professional assistance by recognized leaders in the coating industry which assures clients that the coating recommended will be selected by properly trained and qualified staff with a knowledge of the pipeline, construction and marine industries.

LABORATORY TESTING

Stuart Steel Protection Corp. utilizes complete and independent research labs to analyze materials and field conditions.

EDUCATIONAL VIDEO TAPES

Stuart Steel Protection Corp. offers video tapes for symposiums and corrosion personnel meetings. These videos are a substitute for complete field training seminars; they are used to show the capabilities of shrink sleeve products and acquaint specification writers with applications for the various products. These videos are loaned at no charge to all companies or corrosion personnel.

RESPONSIVE DELIVERY

Stuart Steel Protection Corp. maintains a large inventory of coating materials in its New Jersey and Ohio warehouses ready (in most cases) for immediate shipment. Orders for material which is not available for immediate delivery from Stuart Steel Protection Corp. warehouses can also be shipped from supplier inventories warehoused throughout the country. Status of all orders are tracked by computer and clients are notified in advance of delays which may occur and continually updated with shipping schedule information.